Computer repair shops
Connect intake, diagnostics, estimates, parts, technician assignments, customer updates, testing, and pickup.
Consistent check-in workflows
Clear repair status and ownership
Connected customer and device history
Solutions
Built for the teams that keep technology working.
Different service businesses have different rhythms. NexaDesk Pro is being shaped around the operational realities of repair and IT service—not forced into a one-size-fits-all sales pipeline.
Mobile device repair
Create control across rapid device intake, common parts, technician queues, approvals, and customer communication.
Faster front-counter context
Inventory signals for common parts
Traceable device and service records
Managed IT providers
Keep customer service requests, devices, schedules, assignments, and operational reporting in a shared system.
Central customer context
Organized technician workload
Visibility across service activity
Mail-in repair operations
Coordinate the full remote repair lifecycle without losing track of shipments, approvals, service stages, or return delivery.
Structured shipment and intake stages
Clear repair and testing checkpoints
Reliable return-delivery workflow
Your workflow matters
Request beta access Tell us where service operations break down today.
Private beta applicants help us prioritize practical workflows for real teams.